yotei Jurisdiction Notice

Service availability

We at yotei provide gaming and sportsbook services only in jurisdictions where such activities are permitted under applicable local and national law. We do not offer our services in jurisdictions where online gaming, wagering, or the operation of gaming platforms is prohibited by statute, regulation, or licensing requirement. The availability of yotei services — including all sportsbook markets, live-dealer games, slot games, esports markets, and promotional offers — is contingent upon the legal framework governing each user's jurisdiction and country of residence.

We maintain our service availability on an ongoing basis and reserve the right to restrict, suspend, or disable access to yotei and all associated services if we determine that a player's jurisdiction has restricted or prohibited such activities, or if that player's access location falls outside the scope of jurisdictions where yotei is legally authorized to operate. Changes to gaming laws or regulatory status in a given jurisdiction may result in service interruption or account closure for players in that area. We will provide notice to affected account holders of any service change; however, our primary obligation is to comply with applicable law in all operating regions.

Players are responsible for verifying that they are accessing yotei from a location where our services are legally permitted. We provide account settings and informational tools to help players understand local gaming law; however, final responsibility for legal compliance rests with the player. If you are uncertain about the legal status of yotei in your jurisdiction, do not deposit funds or place wagers. Contact our support team for general information, but seek local legal counsel for jurisdiction-specific guidance.

Account eligibility

To open and operate an account on yotei, you must meet the minimum age requirement set by the laws of your jurisdiction. In most jurisdictions, this is 21 years of age or the local legal equivalent; however, some regions may specify a different age threshold. During account registration and mobile verification, you confirm that you meet your local legal age minimum and that you are a natural person (not a business entity, trust, or minor). By submitting identity documents and personal information, you represent that all information is truthful, accurate, and complete.

We at yotei do not knowingly permit accounts belonging to minors, individuals under the legal age for gaming in their jurisdiction, or any person acting on behalf of a minor. Our verification process cross-checks submitted identity documents against available public registries where applicable; any account discovered to violate age or eligibility requirements will be closed immediately, and funds will be returned subject to applicable law and regulatory procedure. We reserve the right to request additional documentation or information to verify eligibility at any time.

Account eligibility also requires that you are not listed on any gaming account controls database, regulatory blacklist, or sanctions list in your jurisdiction. If you have previously self-excluded from gaming through a national or regional program, you may not open a yotei account until that exclusion period has expired. We cooperate with law-enforcement and regulatory authorities and will close any account found to be associated with prohibited activity or banned individuals.

Local-law responsibility

While we at yotei make reasonable efforts to operate only in jurisdictions where gaming is permitted, final responsibility for compliance with local law rests with each player. You are responsible for understanding the laws of your specific jurisdiction, including your country, state or province, city, and any other applicable local authority that governs online gaming, wagering, and betting activity. Gaming and wagering laws vary significantly by region and change frequently; what is legal in one jurisdiction may be prohibited in another.

Before accessing yotei, creating an account, or depositing funds, we strongly encourage you to consult with a qualified local legal advisor or review official government resources regarding the legality of online gaming and sports wagering in your region. We at yotei cannot provide legal advice, and we are not liable for any legal consequences arising from your use of our platform in a jurisdiction where such use may not be permitted by applicable law. By using yotei services, you confirm that you have independently verified the legal status of online gaming in your jurisdiction and accept responsibility for your participation.

If you are uncertain whether yotei is available and legal in your location, contact our support team for general information about our service scope. However, the final decision to use yotei rests with you. Do not deposit funds or place wagers if you have any doubt about the legal status of online gaming in your area. Seek independent legal counsel for jurisdiction-specific guidance.

Data and privacy scope

During account registration and mobile verification at yotei, we collect personal identification data (full name, date of birth, residential address), government identification information (national ID number, expiration date), proof of address (utility bill or bank statement), registered email address, and registered phone number. This information is collected and processed to comply with Know-Your-Customer (KYC) and Anti-Money-Laundering (AML) regulations required by law in our operating jurisdictions. Additional data may be collected for fraud prevention, account security, and regulatory compliance purposes.

Your personal data at yotei is protected by standard encryption protocols and is accessed only by authorized staff members who require it for account management, regulatory compliance, fraud prevention, or legal obligation. We at yotei do not sell, rent, or voluntarily share your personal data with third-party marketers, advertisers, or data brokers. However, we may disclose your information when required by law, court order, subpoena, regulatory authority, or law-enforcement request. We may also share aggregated, anonymized data (with all identifying information removed) with analytics partners for market research. For complete details on how we collect, use, store, and protect your data, please review our privacy policy

Your data is retained for as long as necessary to administer your account, comply with regulatory record-keeping requirements, and resolve any account disputes or legal claims. If you close your account at yotei, we retain certain information (transaction records, identity documents, account history) for the retention period required by applicable gaming and financial regulations. You may request access to, correction of, or deletion of your personal data by contacting our support team; such requests are processed subject to legal and regulatory constraints and may require verification of your identity.

Contact for legal inquiries

If you have legal questions regarding yotei's operations, jurisdiction compliance, data practices, regulatory status, or account eligibility, you can contact our legal and compliance team through official channels. Submit written inquiries via email to the contact address listed below, or use the in-app Help Centre to submit a ticket and request escalation to our legal or compliance department. We aim to respond to legal inquiries within a reasonable timeframe, typically within five to ten business days of receipt.

Complex legal matters or those requiring consultation with external counsel may require additional time for a complete response. We at yotei do not provide legal advice to players; all responses from our legal team are informational only and should not be construed as legal counsel specific to your situation. For legal guidance regarding the legality of yotei services in your jurisdiction or the enforceability of promotion terms, we recommend consulting with a qualified attorney licensed to practice in your jurisdiction.

For regulatory inquiries, complaints from official authorities, or subpoenas, we designate a compliance officer to manage all official communications with gaming regulators and law-enforcement agencies. Our compliance team maintains detailed records of all regulatory correspondence and works cooperatively with authorities to resolve concerns and comply with applicable law. Players who wish to file a formal complaint with a gaming regulator or authority in their jurisdiction should contact that authority directly; yotei will respond to any official inquiry or investigation as required by law. Any disputes regarding account settlement or promotion terms should first be escalated through yotei's internal dispute resolution process via the Help Centre; if unresolved, players may pursue external remedy through the regulatory or legal system in their jurisdiction.