yoteiTerms of Use

We at yotei operate a sportsbook and gaming platform offering football markets (Liga 1, Piala AFF, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports wagering (Mobile Legends, Free Fire, PUBG Mobile). Our services are available only where local law permits gaming and wagering activity.

These terms set out the conditions under which we provide access to yotei, the rules governing account creation and use, how deposits and withdrawals work, and how we handle disputes. By accessing yotei, you agree to these terms. We encourage you to read them carefully before opening an account or placing any wager.

Our terms are designed to be clear and fair. We explain what we require from you, what you can expect from us, and how we protect both your account and our platform. If any part of these terms is unclear, contact our support team for clarification.

Account Opening and Use

When you open an account on yotei, you confirm that you meet the minimum age requirement set by the laws of your jurisdiction and that you are a natural person (not a business entity or minor). We require you to provide accurate personal information, including your full name, date of birth, residential address, and contact details. During account verification, we may request government-issued identification and proof of address. This information is used to verify your identity, comply with anti-money-laundering regulations, and prevent fraud.

You are responsible for keeping your login credentials confidential. We at yotei do not ask for your password via email or support chat; if someone claims to be from yotei and requests your password, do not share it. You are liable for all activity on your account, including wagers placed and funds withdrawn, unless you notify us of unauthorized access immediately.

We reserve the right to suspend or close your account if we detect suspicious activity, violation of these terms, or use of the platform in a jurisdiction where our services are not legally available. If your account is closed, any remaining balance will be returned to your original deposit method, subject to applicable regulations and verification requirements.

Deposits, Withdrawals, and Our yotei Payment Policy

We at yotei accept deposits through multiple payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed immediately for e-wallets and within 1–2 business days for bank transfers. We do not charge deposit fees; however, your bank or e-wallet provider may apply their own charges.

Withdrawals on yotei are processed to your original deposit method or to another verified payment method on file. To withdraw, you must have completed account verification and have no active bonus playthrough requirements. We process withdrawal requests within standard banking timelines: e-wallet withdrawals typically complete within hours; bank transfers may take 1–2 business days. We do not guarantee specific withdrawal times, as processing depends on your bank or payment provider.

We at yotei reserve the right to request additional verification before processing large withdrawals or if we detect unusual account activity. This verification is part of our anti-fraud and anti-money-laundering compliance. Delays caused by verification requests are not our responsibility if you have provided incomplete or inaccurate information.

Deposit methods: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers (online payment, e-wallet, mobile banking, local payment).
Withdrawal eligibility: Account must be verified; no active bonus playthrough; withdrawal amount must not exceed cash balance.
Processing time: E-wallets: hours; bank transfers: 1–2 business days (subject to your bank's processing).
Minimum withdrawal: Minimum withdrawal amounts may apply; check your account for current limits.

Bonus Terms and Playthrough Requirements

We at yotei offer bonuses (welcome offers, reload promotions, cashback, referral bonuses) as part of our loyalty program. All bonuses carry specific terms, including playthrough requirements, eligible games, and expiration dates. Bonus credit is held separately from your cash balance and cannot be withdrawn as cash until the playthrough requirement is met.

Playthrough is calculated as the number of times you must wager the bonus amount on eligible games. For example, a bonus with 8x playthrough requires you to place qualifying bets totalling eight times the bonus amount. Different games may contribute to playthrough at different rates; check the specific bonus terms for details. Once playthrough is complete, the bonus automatically converts to cash balance and becomes withdrawable.

We reserve the right to cancel or modify bonus offers at any time. If you violate bonus terms (such as placing bets on ineligible games or attempting to withdraw bonus credit before playthrough is met), we may forfeit the bonus and any winnings derived from it. Bonus terms are displayed in your account when you claim an offer; review them carefully before accepting.

Key points on yotei bonuses

Bonus credit is separate from cash balance and requires playthrough before withdrawal.
Playthrough is calculated as a multiple of the bonus amount on eligible games.
Different games contribute to playthrough at different rates; check bonus terms.
Bonuses expire if unused within the specified timeframe.
Violation of bonus terms may result in forfeiture of the bonus and related winnings.

Our yotei Policy on Disputes and Liability

If you believe there is an error in your account balance, a wager settlement, or a bonus calculation, contact our support team immediately. We at yotei investigate all disputes fairly and transparently. Provide your account number, the date and time of the transaction in question, and a clear description of the issue. We aim to respond to disputes within five business days.

We are not liable for losses arising from your use of yotei, including losses from wagers, technical issues, or account suspension. We are also not liable for delays in deposit or withdrawal processing caused by your bank or payment provider. However, if we are found to be at fault for a technical error that directly caused a financial loss, we will investigate and make reasonable compensation.

Our liability under these terms is limited to the amount of your account balance at the time of the dispute. We do not accept liability for indirect, consequential, or punitive damages. These terms are governed by the laws of the jurisdiction in which yotei operates; any legal action must be brought in that jurisdiction.

Prohibited Activities on yotei

We at yotei prohibit the following activities on our platform: using multiple accounts to claim bonuses multiple times; using automated tools or bots to place wagers; collusion or fraud; money laundering; and accessing yotei from a jurisdiction where our services are not legally available. We also prohibit harassment of our staff, abuse of our support system, and any attempt to manipulate odds or game outcomes.

If we detect prohibited activity, we reserve the right to suspend your account, forfeit any bonuses and winnings, and report the activity to relevant authorities. We may also refuse to process withdrawals and retain your account balance pending investigation.

These terms apply to all users of yotei. We reserve the right to update these terms at any time. Changes take effect immediately upon posting to our website. Your continued use of yotei after changes are posted constitutes acceptance of the updated terms. If you do not agree with any changes, you may close your account and request a withdrawal of your remaining balance.

Service availability

We at yotei provide gaming and sportsbook services only in jurisdictions where such activities are permitted under applicable local and national law. We do not offer our services in jurisdictions where online gaming, wagering, or related activities are prohibited by statute, regulation, or licensing requirement. The availability of yotei services — including sportsbook markets, live-dealer games, slot games, esports markets, and all promotional offers — is contingent upon the legal framework governing each user's jurisdiction.

We maintain our service availability on an ongoing basis and reserve the right to restrict, suspend, or disable access to yotei and all associated services if we determine that a player's jurisdiction has restricted or prohibited such activities, or if that player's access location falls outside the scope of our licensed or compliant operating territories. We monitor regulatory changes and adjust our service availability accordingly.

Players are responsible for verifying that they are accessing yotei from a location where our services are legally available. We provide account settings and tools to help users review the legal status of online gaming in their region; however, final responsibility for confirming legal compliance rests with the player. Any services accessed or funds deposited through yotei in a jurisdiction where such activity is subsequently prohibited will be handled according to our compliance procedures and applicable law.

Account eligibility

To open and operate an account on yotei, you must meet the minimum age requirement set by the laws of your jurisdiction. In most jurisdictions, this is 21 years of age or the local equivalent; however, some regions may specify a different age threshold. During account registration and mobile verification, you confirm that you meet your local legal age requirement and that you are a natural person (not a business entity or minor). By submitting identity documents and account information, you represent that all details are truthful and complete.

We at yotei do not knowingly permit accounts belonging to minors, individuals under the legal age for gaming in their jurisdiction, or anyone acting on behalf of a minor. Our verification system cross-checks submitted identity documents against public registries where available; any account found to violate age or eligibility requirements will be closed immediately, and any funds will be returned subject to applicable regulations.

Account eligibility also requires that you are not listed on any gaming account controls database or regulatory blacklist in your jurisdiction. If you have self-excluded from gaming in your region through a national or regional program, you may not open a yotei account until that exclusion has expired. We reserve the right to refuse service to any applicant who does not meet these eligibility criteria or who provides false or misleading information during registration or verification.

Local-law responsibility

While we at yotei make reasonable efforts to operate only in jurisdictions where gaming is permitted, final responsibility for compliance with local law rests with each player. You are responsible for understanding the laws of your specific jurisdiction, city, province, and any other applicable local authority that governs online gaming and sports wagering in your area. Laws change frequently; what is legal in one jurisdiction may be prohibited in another, and regulations may evolve over time.

Before accessing yotei, creating an account, or depositing funds, we strongly encourage you to consult with a local legal advisor or review official government guidance regarding the legality of online gaming and sports wagering in your region. We cannot provide legal advice, and we are not liable for any legal consequences arising from your use of yotei in a jurisdiction where such use may not be permitted.

If you are unsure whether yotei is available and legal in your location, contact our support team for clarification. However, the final decision to use our services rests with you. By depositing funds and wagering on yotei, you confirm that you have verified the legal status of online gaming and sports betting in your jurisdiction and that you accept full responsibility for any consequences of your participation.

Data and privacy scope

During account registration and mobile verification on yotei, we collect personal identification data (name, date of birth, residential address), government ID information (ID number, expiration date), and proof of address. We also collect and store your registered phone number and email address for account recovery and notifications. This information is held securely under standard encryption and is accessed only by yotei staff members who require it for verification, account management, fraud prevention, or legal compliance purposes.

We at yotei do not sell, rent, or voluntarily share your personal data with marketing partners or third-party advertisers. However, we may disclose your information when required by law, court order, or regulatory authority, or to prevent fraud and abuse. We may also share aggregated and anonymized data (stripped of identifying details) with partners for analytics and market research. For full details on how yotei collects, stores, and uses your data, please review our privacy policy

Your data is retained for as long as necessary to comply with applicable regulations and to support your account. If you close your account on yotei, we retain certain information (such as transaction records and identity verification data) for the period required by gaming and financial regulations in the jurisdictions where we operate. You may request access to or correction of your personal data by contacting our support team; such requests are processed subject to legal and regulatory constraints.

Contact for legal inquiries

If you have legal questions, compliance concerns, or inquiries regarding yotei's operations, data handling, or regulatory status, you can contact our legal and compliance team through official channels. Submit written inquiries via email to the address listed in our legal notice section, or contact our support team through the in-app Help Centre and request escalation to the compliance department.

We aim to respond to legal and compliance inquiries within a reasonable timeframe, typically within five to ten business days. Complex matters or those requiring consultation with external legal counsel may take longer. We at yotei do not provide legal advice to players; all responses from our legal team are informational only and should not be construed as legal counsel. For legal guidance specific to your situation, we recommend consulting with a qualified attorney in your jurisdiction.

For regulatory inquiries or complaints from official authorities, we designate a compliance officer who manages all communications with gaming regulators and law-enforcement agencies. Our compliance team maintains detailed records of all regulatory correspondence and works cooperatively with authorities to resolve any concerns. Players who wish to file a complaint with a gaming regulator in their jurisdiction should contact that regulator directly; yotei will cooperate with any official investigation or enforcement action as required by law.